Campus Windows Workstations are available for remote use with either UIUC AnyWare or Microsoft Remote Desktop. Select the service you'd like to use to see if the department supports it. Access is allowed for all University students, faculty, and staff.
- To use the service, simply log in to the service using a browser and you will be prompted to install Citrix Workspace. Log in to UIUC AnyWare. KnowledgeBase article with details and more information about UIUC AnyWare external link. Contact Technology Services (consult@illinois.edu) with questions.
- Access Citrix Workspace The first time you open Citrix Workspace, input 'citrix.engr.illinois.edu' without quotes in the server address field and click 'Add.' If you encounter an error, disconnect from the Cisco VPN, select the '3TunnelAll' profile, and reconnect to the VPN. Select 'Finish' on the success screen.
- Navigate to the Citrix download from the link at the top of the page. You will see the screen below. Click on the version of Citrix Workspace appropriate for your operating system and download it.
- Citrix Workspace offers a unified, secure and intelligent workspace platform that enables users to access their apps, desktops and data from anywhere and transforms employee experience.
With basic telework software and a relationship with a company — Citrix — already in place, the state was able to expand remote work capacity for 10,000 employees in a week, and 27,000 to date.
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It’s been two months since most state governments issued stay-at-home orders, and it will be many more before they have a clear idea of what government operations will look like for the foreseeable future. In the meantime, good government means good telework, and the transition to working from home has been an urgent challenge for all 50 states.
But some success stories are proving it doesn’t have to be a debilitating one; with limited remote-access technology and a working relationship with the virtual networking company Citrix already in place, the state of Illinois set up telework capacity for tens of thousands of staff in a matter of days.
As Chief Technology Officer Lori Sorenson tells it, Illinois found the transition relatively painless because it didn’t have to start from scratch. Prior to the pandemic, she said, the state had relatively few staff working from home: a maximum of 3,000 people a day using Citrix’s remote-access solution, out of more than 50,000 desktop users employed by the state. When early discussions about widespread telework and what-if planning started at the beginning of March, Sorenson said, state agencies were consulting their continuity of operations plans and taking inventory: hardware, data usage, availability of laptops, how many laptop orders were already in the pipeline, call center capabilities, et cetera.
But some success stories are proving it doesn’t have to be a debilitating one; with limited remote-access technology and a working relationship with the virtual networking company Citrix already in place, the state of Illinois set up telework capacity for tens of thousands of staff in a matter of days.
As Chief Technology Officer Lori Sorenson tells it, Illinois found the transition relatively painless because it didn’t have to start from scratch. Prior to the pandemic, she said, the state had relatively few staff working from home: a maximum of 3,000 people a day using Citrix’s remote-access solution, out of more than 50,000 desktop users employed by the state. When early discussions about widespread telework and what-if planning started at the beginning of March, Sorenson said, state agencies were consulting their continuity of operations plans and taking inventory: hardware, data usage, availability of laptops, how many laptop orders were already in the pipeline, call center capabilities, et cetera.