This free tool is available from Microsoft for users of Windows 10. A downside of this option is that it can only access other computers that have Windows Professional, Windows Enterprise, or Windows Server. The Microsoft remote desktop system is able to operate through an online service called the Remote Desktop Gateway. This manages access. The tool needs to be run under a user account with Administrator privileges on all the servers of the RDS deployment. The tool needs to be launched on the RD Connection Broker server. The tool supports Windows Server 2012 and Windows Server 2012 R2 deployments (no support for Windows Server 2008 R2). Remote desktop software allows a user to seamlessly connect to and interact with a computer in another location via an internal network or the internet. Remote desktop software enables the user to see and control a connected PC or laptop as though they were sitting directly in front of it.
Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.
Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK.
To get help:
In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else.
Select Invite someone you trust to help you.
Do one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name. To invite someone who isn't on your contact list, select Invite someone to help you.
Follow the instructions.
To give help if someone has requested it:
Remote Desktop App Windows 10 Printer Redirection
Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.
Select Help someone who has invited you.
Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. To help someone not on the list, tap or click Help someone new.
Follow the instructions.
Remote Desktop App Windows 10 Home
You can also use Quick Assist to give and receive remote assistance.